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"The General" at Sears Hated Bureaucracies that Restricted Individual Human Will



(p. 12) Though for fifty-four years he was known throughout the country as "the General," Wood actually quit the Army in 1915 at the age of thirty-six. The son of a Civil War hero, he had graduated from West Point in the class of 1900 and had served for ten years as right-hand man to the famously hard-driving General George Goethals while they built the apparently unbuildable Panama Canal. After he left the service, Wood did agree to come back as acting Quartermaster General during World War I, but in truth he never much cared for the Army. It always seemed such a top-heavy thing, and so restrictive of human will.

The General hated bureaucracies. Aside from his desire to personally raise the standard of living of an entire nation, he dreamed of creating an institution that could accomplish large works without restricting the individuality of the people within it. He said he wanted to make an American corporation that had a soul.



Source:

Katz, Donald R. The Big Store: Inside the Crisis and Revolution at Sears. New York: Viking Adult, 1987.






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