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GE Replaces Annual Performance Review with Frequent Feedback



(p. B8) General Electric Co. is getting rid of ratings.

The industrial giant's salaried employees will no longer be given one of five labels--ranging from "role model" to "unsatisfactory"--as part of their annual performance review. The changes, to be announced to employees Tuesday, breaks with a system GE has used in some form or another for the last 40 years.

Chief Executive Jeffrey Immelt is undertaking a bid to refocus on the company's core industrial business. To spur these efforts, GE has spent the past few years reimagining the way its 310,000 employees work, placing new emphasis on experimentation and risk-taking. A new performance-management system asks employees and managers to exchange frequent feedback via a mobile app called PD@GE, in person or by phone. The messages are compiled into a performance summary at the end of the year.



For the full story, see:

RACHEL EMMA SILVERMAN. "GE Scraps Staff Ratings to Spur Feedback." The Wall Street Journal (Weds., July 27, 2016): B8.

(Note: the online version of the story has the date July 26, 2016, and has the title "GE Does Away With Employee Ratings.")






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