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October 10, 2008

For Some Purposes Leapfrogged Technologies Remain Better


CassetteRIPtombstone.jpg "Hachette's audio department recently held a "funeral" for cassette tapes; an invitation is above." Source of caption and photo: online version of the NYT article quoted and cited below.

The article quoted below mentions a feature of new "leapfrog" technologies that has received too little attention. The new product, overall, for most purposes, or for most important purposes, is better than the old product, but it may be that the new product lacks some features that the old product had, that had value. It is a step forward in most respects, but not in all respects.

I salute the observation in the last quoted paragraph below. When I am listening to a book, while walking Willy, some UPS truck often passes me, noisily making a sentence of two inaudible. If I'm listening to a cassette, I can back up a few sentences. If I'm listening to a CD, I have to back up at least a few minutes, and often many minutes (depending on how short the tracks are on the CD).

I remember an early word processor (can't remember its name, maybe it was Wordmarc), that allowed you to type in the page number of a long document and then go directly to that page. I am currently writing a book using Microsoft Word. And in the vast majority of respects it is better than the word processor of yore. But every time I have to scroll and and scroll and scroll, to get to a page, when I already know exactly which page I want, I irrationally curse Bill Gates.

Addendum posted 10/10/08:

Since this post was created on July 30, 2008, I have discovered that Word 2007 has the feature that I missed from Wordmarc, and I also learned that if I had invested more time in Word 2003, I might have discovered that by drilling down to an obscure option menu, it too could have been customized to have had the feature. (In Wordmarc the feature was real obvious.)

(p. C7) There was a funeral the other day in the Midtown offices of Hachette, the book publisher, to mourn the passing of what it called a "dear friend." Nobody had actually died, except for a piece of technology, the cassette tape.

While the cassette was dumped long ago by the music industry, it has lived on among publishers of audio books. Many people prefer cassettes because they make it easy to pick up in the same place where the listener left off, or to rewind in case a certain sentence is missed. For Hachette, however, demand had slowed so much that it released its last book on cassette in June, with "Sail," a novel by James Patterson and Howard Roughan.

The funeral at Hachette -- an office party in the audio-book department -- mirrored the broader demise of cassettes, which gave vinyl a run for its money before being eclipsed by the compact disc. (The CD, too, is in rapid decline, thanks to Internet music stores, but that is a different story.)

. . .

Cassette tapes' tendency to hiss -- and to melt in the summer and snap in the winter -- turns off audiophiles. But for audio books, the cassette is an oddly elegant medium: you can eject it from your car, carry it home and stick it in a boombox, and it will pick up in the same place, an analog feat beyond the ability of the CD.



For the full story, see:

ANDREW ADAM NEWMAN. "Say So Long to an Old Companion: Cassette Tapes." The New York Times Company (Mon., July 28, 2008): C7.

(Note: ellipsis added.)

August 22, 2008

Brain-Controlled Prosthetics Within Reach


MonkeyArtificialArm.jpg "A grid in the monkey's brain carried signals from 100 neurons for the mechanical arm to grab and carry snacks to the mouth." Source of caption and photos: online version of the NYT article quoted and cited below.

(p. A1) Two monkeys with tiny sensors in their brains have learned to control a mechanical arm with just their thoughts, using it to reach for and grab food and even to adjust for the size and stickiness of morsels when necessary, scientists reported on Wednesday.

The report, released online by the journal Nature, is the most striking demonstration to date of brain-machine interface technology. Scientists expect that technology will eventually allow people with spinal cord injuries and other paralyzing conditions to gain more control over their lives.

The findings suggest that brain-controlled prosthetics, while not practical, are at least technically within reach.

In previous studies, researchers showed that humans who had been paralyzed for years could learn to control a cursor on a computer screen with their brain waves and that nonhuman primates could use their thoughts to move a mechanical arm, a robotic hand or a robot on a treadmill.

The new experiment goes a step further. In it, the monkeys' brains seem to have adopted the mechanical appendage as their own, refining its movement as it interacted with real objects in real time. The monkeys had their own arms gently restrained while they learned to use the added one.



For the full story, see:

BENEDICT CAREY. "Monkeys Think, Moving Artificial Arm as Own." The New York Times (Thurs., May 29, 2008): A1 & A18.

May 12, 2008

United States Making More Output with Less Physical Input: An Almost Lighter Economy


(p. 492) The long-standing trend away from value produced by manual labor and natural resources and toward the intangible value-added we associate with the digital econnomy can be expected to continue. Today it takes a lot less physical material to produce a unit of output than it did in generations past. Indeed, the physical amount of materials and fuels either consumed in the production of output or embodied in the output has increased very modestly over the past half century. The output of our economy is not quite literally lighter, but it is close.

Thin fiber-optic cable, for instance, has replaced huge tonnages of copper wire. New architectural, engineering, and materials technologies have enabled the construction of buildings enclosing the same space with far less physical material than was required fifty or one hundred years ago. Mobile phones have not only downsized but also morphed into multipurpose communication devices. The movement over the decades toward production of services that require little physical input has also been a major contributor to the marked rise in the ratio of constant dollars of GDP to tons of input.


Source:

Greenspan, Alan. The Age of Turbulence: Adventures in a New World Economic Flexibility. New York: Penguin Press, 2007.

(Note: italics in original.)

May 6, 2008

Have You Hugged Your Venture Capitalist Today?


JobsHugsDoerr.jpg




"Apple's chief executive, Steven P. Jobs, left, and the venture capitalist John Doerr at Apple headquarters in Cupertino, Calif." Source of caption and photo: online version of the NYT article cited below.


(p. C3) CUPERTINO, Calif. -- Steven P. Jobs, Apple's chief executive, is hoping to expand the iPhone's appeal by luring software developers to create programs for it.

John Doerr, the venture capitalist, is adding an incentive: his firm is putting up $100 million to invest in the work of those programmers.

At an event Thursday at Apple headquarters, Mr. Jobs announced a low-cost software development kit that outside programmers can use to create programs for the iPhone, much as they now write the vast majority of the programs created for the Macintosh. Until now, iPhones have officially been able to run only the limited assortment of applications that Apple includes. (Some buyers have modified the phones to add unauthorized software.)

"We're very excited about this," said Mr. Jobs, who also announced that the company was adding features to make the iPhone more appealing to business users. "We think a lot of people, after understanding where we are going, are going to want to become an iPhone developer."

Sharing the stage with Mr. Jobs, Mr. Doerr announced that his firm, Kleiner Perkins Caufield & Byers, had established a $100 million venture capital fund for iPhone entrepreneurs. Called the iFund, it is the largest fund the company has created for a specific technology.

"The potential for iPhone is huge," Mr. Doerr said.


For the full story, see:

LAURIE J. FLYNN. "Apple to Encourage iPhone Programmers." The New York Times (Fri., March 07, 2008): C3.

May 5, 2008

Nanotechnology Extends the Life of Moore's Law


EdelsteinDaniel-IBM.jpg "Daniel Edelstein of I.B.M. Research is leading a team's work in the use of self-assembling nanotechnology." Source of caption and photo: online version of the NYT article quoted and cited below.

(p. 4) Until now, as chips became smaller, they also became faster in about the same proportion. It's still true for transistors, but it's no longer true for the wires used to connect transistors -- and that slows performance gains. Daniel Edelstein, a program manager and fellow at I.B.M. Research, says, "We're running out of steam."

Mr. Edelstein is leading a team of researchers from inside and outside I.B.M. in developing a new way to solve the problem: using "self assembling" nanotechnology to make better insulators, raising performance. In this case, self-assembly involves creating so-called airgaps, vacuums a few nanometers wide that keep the billions of tiny copper wires in a chip from touching one another, instead of putting down a layer of insulating material and trying to align it effectively at the nanoscale. It's more efficient, and it means that I.B.M. won't need to spend $50 million on photolithographic equipment.

. . . While the technique is not quite done being tested, John E. Kelly III, I.B.M.'s senior vice president for research, says that "there is no question in our minds this is going to work," and that I.B.M. will move to it by 2009, first for an existing high-end processor or a next-generation chip, then across its fabs.

Mr. Kelly says Mr. Edelstein has a "unique" ability to solve problems and work across the company to commercialize new technologies. In the last decade, he has led two other important breakthroughs, most notably the use of copper for the wires inside chips, replacing aluminum.

Each time, Mr. Edelstein has done it by working with a small group of two or three scientists to explore out-of-the-mainstream approaches to problems. He also goes beyond research, getting to know the manufacturing team to help him understand what it takes to get a novel technique into I.B.M.'s existing manufacturing process.


For the full story, see:

MICHAEL FITZGERALD. "PROTOTYPE; Trying to Put New Zip Into Moore's Law." The New York Times Company, SundayBusiness section (Sun., February 24, 2008): 4.

(Note: ellipsis added.)

March 2, 2008

Racetrack Memory May Become a General Purpose Technology

 

    Source of graph:  online version of the NYT article quoted and cited below.

 

The article quoted below suggests that an important new "disruptive" memory technology may be on the horizon.  It sounds as though it would be what economists call a "general purpose technology" that would be useful in generating a large number of innovative applications. 

(My guess is that in Christensen's terminology, this technology would be more sustaining, than disruptive, since the technology seems as though it would be of immediate interest to the mainstream market.)

 

(p. C1)  SAN JOSE, Calif. -- The ability to cram more data into less space on a memory chip or a hard drive has been the crucial force propelling consumer electronics companies to make ever smaller devices.

It shrank the mainframe computer to fit on the desktop, shrank it again to fit on our laps and again to fit into our shirt pockets.

. . .  

Mr. Parkin thinks he is poised to bring about another breakthrough that could increase the amount of data stored on a chip or a hard drive by a factor of a hundred. If he proves successful in his quest, he will create a "universal" computer memory, one that can potentially replace dynamic random access memory, or DRAM, and flash memory chips, and even make a "disk drive on a chip" possible.

. . .

(p. C8)  Mr. Parkin's new approach, referred to as "racetrack memory," could outpace both solid-state flash memory chips as well as computer hard disks, making it a technology that could transform not only the storage business but the entire computing industry.

"Finally, after all these years, we're reaching fundamental physics limits," he said. "Racetrack says we're going to break those scaling rules by going into the third dimension."

His idea is to stand billions of ultrafine wire loops around the edge of a silicon chip -- hence the name racetrack -- and use electric current to slide infinitesimally small magnets up and down along each of the wires to be read and written as digital ones and zeros.

. . .

Mr. Parkin said he had recently shifted his focus and now thought that his racetracks might be competitive with other storage technologies even if they were laid horizontally on a silicon chip.

I.B.M. executives are cautious about the timing of the commercial introduction of the technology. But ultimately, the technology may have even more dramatic implications than just smaller music players or wristwatch TVs, said Mark Dean, vice president for systems at I.B.M. Research.

"Something along these lines will be very disruptive," he said. "It will not only change the way we look at storage, but it could change the way we look at processing information. We're moving into a world that is more data-centric than computing-centric."

This is just a hint, but it suggests that I.B.M. may think that racetrack memory could blur the line between storage and computing, providing a key to a new way to search for data, as well as store and retrieve data.

And if it is, Mr. Parkin's experimental physics lab will have transformed the computing world yet again.

 

For the full story, see: 

JOHN MARKOFF.  "Redefining the Architecture of Memory."  The New York Times   (Tues., September 11, 2007):  C1 & C8.

(Note:  ellipses added.)

 

     Of the two photos at the bottom of the entry, the first is of Stuart S. P. Parkin's lab at I.B.M, and the second is of Parkin in the lab.  Source of photos:  online version of the NYT article quoted and cited above.

 

February 29, 2008

"The No. 1 Need that Poor People Have is a Way to Make More Cash"

 

  Moving water is easier with the 20-gallon rolling drum.  Source of photo:  online version of the NYT article quoted and cited below.

 

(p. D3)  . . . , the Cooper-Hewitt National Design Museum, . . . , is honoring inventors dedicated to “the other 90 percent,” particularly the billions of people living on less than $2 a day.

Their creations, on display in the museum garden until Sept. 23, have a sort of forehead-thumping “Why didn’t someone think of that before?” quality.

. . .

Interestingly, most of the designers who spoke at the opening of the exhibition spurned the idea of charity.

“The No. 1 need that poor people have is a way to make more cash,” said Martin Fisher, an engineer who founded KickStart, an organization that says it has helped 230,000 people escape poverty.  It sells human-powered pumps costing $35 to $95.

Pumping water can help a farmer grow grain in the dry season, when it fetches triple the normal price.  Dr. Fisher described customers who had skipped meals for weeks to buy a pump and then earned $1,000 the next year selling vegetables.

 

For the full story, see: 

DONALD G. McNEIL Jr.  "Design That Solves Problems for the World's Poor."  The New York Times  (Tues., May 29, 2007):  D3.

(Note:  ellipses added.)

 

FilterForDrinkingWater.jpg TechnologiesForPoor.jpg   The photo on the left shows a woman safely drinking bacteria-laden water through a filter.  The photo on the right shows a "pot-in-pot cooler" that evaporates water from wet sand between the pots, in order to cool what is in the inner pot.  Source of photos:  online version of the NYT article quoted and cited above.

 

"The No. 1 Need that Poor People Have is a Way to Make More Cash"

 

  Moving water is easier with the 20-gallon rolling drum.  Source of photo:  online version of the NYT article quoted and cited below.

 

(p. D3)  . . . , the Cooper-Hewitt National Design Museum, . . . , is honoring inventors dedicated to “the other 90 percent,” particularly the billions of people living on less than $2 a day.

Their creations, on display in the museum garden until Sept. 23, have a sort of forehead-thumping “Why didn’t someone think of that before?” quality.

. . .

Interestingly, most of the designers who spoke at the opening of the exhibition spurned the idea of charity.

“The No. 1 need that poor people have is a way to make more cash,” said Martin Fisher, an engineer who founded KickStart, an organization that says it has helped 230,000 people escape poverty.  It sells human-powered pumps costing $35 to $95.

Pumping water can help a farmer grow grain in the dry season, when it fetches triple the normal price.  Dr. Fisher described customers who had skipped meals for weeks to buy a pump and then earned $1,000 the next year selling vegetables.

 

For the full story, see: 

DONALD G. McNEIL Jr.  "Design That Solves Problems for the World's Poor."  The New York Times  (Tues., May 29, 2007):  D3.

(Note:  ellipses added.)

 

FilterForDrinkingWater.jpg TechnologiesForPoor.jpg   The photo on the left shows a woman safely drinking bacteria-laden water through a filter.  The photo on the right shows a "pot-in-pot cooler" that evaporates water from wet sand between the pots, in order to cool what is in the inner pot.  Source of photos:  online version of the NYT article quoted and cited above.

 

February 27, 2008

Big is Not Always Better

 

   Source of image:  edited scan from page 21 of Levathes's book cited below.

 

It is an enduring puzzle why the West has been so much more succesful than China in achieving economic growth over the past several centuries.  The puzzle arises because there is considerable evidence of early Chinese acheivements in technology.

One example would be the exploratory voyages of Zheng He.  As can be seen in the image above, the Chinese ships were much, much larger than those of Christopher Columbus.  But as Clayton Christensen has shown in a more modern context, size does not always matter as much as nimbleness and motivation. 

(And another part of the story involves culture and institutions.)

  

The reference for the Levathes book, is:

Levathes, Louise. When China Ruled the Seas: The Treasure Fleet of the Dragon Throne, 1405-1433. Oxford, UK: Oxford University Press, 1996.

 

The most complete account of Christensen's thinking, so far, is his book with Raynor:

Christensen, Clayton M., and Michael E. Raynor.  The Innovator's Solution:  Creating and Sustaining Successful Growth.  Boston, MA: Harvard Business School Press, 2003.

 

(Note:  I am grateful to Prof. Yu-sheng Lin for first showing me the image at the top of this post.  I am also grateful to Prof. Salim Rashid, and Liberty Fund's Mr. Leonidas Zelmanovitz, for my having the opportunity to encounter Prof. Lin.)

 

February 13, 2008

The Right Stuff: "Mr. Armstrong Calmly Went About Improvising a Solution"

 

     "John Young, from the Apollo 16 crew, works on the lunar surface in April, 1972."  Source of caption and photo:  online version of the NYT review quoted and cited below.

 

(p. B14)  When the Apollo 11 astronauts toured the world after their July 1969 moon landing, recalls Mike Collins, the pilot of the mission's command module, he heard the phrase "We did it" everywhere they went. The "we," he remembers in David Sington's documentary "In the Shadow of the Moon," didn't refer to Americans, or to any nationality, but to the human race. Millions around the world who had watched on television as men walked on the moon for the first time felt that they had participated in a great adventure that ennobled the species.

. . .

Threaded through the film are fragments of taped interviews with eight other Apollo astronauts: Alan Bean, Gene Cernan, Charlie Duke, Jim Lovell, Edgar Mitchell, Harrison Schmitt, Dave Scott and John Young. These snippets appear almost randomly, in no particular order, and it is impossible to keep track of who's who. Cumulatively, however, they create a group portrait of explorers with "the right stuff": men with a much higher resistance to fear than average.

Mr. Collins remembers the intense physical sensations that he experienced during the Apollo 11 mission but that he never associated with panic. What could have been more terrifying than the moment when the module's computer was found to be overloaded, just as Mr. Armstrong and Mr. Aldrin were about to touch down? But Mr. Armstrong calmly went about improvising a solution.

If there was a lack of fear, there were a thousand little worries. Through every phase Mr. Collins fretted about the details that had to mesh for the mission to be successful. But he never feared for his life. That, in a nutshell, is the right stuff. 

 

For the full review, see: 

STEPHEN HOLDEN.  "MOVIE REVIEW | 'IN THE SHADOW OF THE MOON'; When the Moon Was a Matter of Pride."  The New York Times  (Fri., September 7, 2007):  B14. 

(Note:  ellipsis added.) 

 

    The earth rising over the moon.  Source of photo:  online version of the NYT review quoted and cited above.

 

February 12, 2008

3-D Printers Promise Big Benefits for Consumers


3Dprinter.jpg

"Lower-price 3-D printers like this one from Z Corp. are spawning new businesses."  Source of caption and photo:  online version of the WSJ article quoted and cited below.



Neil Gershenfeld has argued that in the not-too-distant-future, ordinary people will have the ability fabricate objects of their own design, in their own home.  His lab at MIT has been developing prototypes to fulfil this vision.  The 3-D printers discussed in the article quoted below, are the earliest exemplars of this vision, to make it to the market.

If this vision is realized, the benefits to consumers could be immense, in terms of variety of products, speed in obtaining products, and consumer control over what is consumed.

 

(p. B1)  The expansion by 3-D printers into manufacturing is happening thanks to a steady drop in the price of printers, improvements in the materials they can handle and a proliferation in the amount of 3-D data that can be turned into objects.

Historically, the printers cost hundreds of thousands of dollars and were made by a handful of small companies including Z Corp. and Stratasys Inc. But now those and other new companies are producing more-affordable machines priced below $20,000, a change that has radically expanded sales.

The 3-D printing industry is about 20 years old, and in the past two years alone, it has sold around 8,000 machines, or 36% of the industry's two-decade world-wide sales total of 22,000, according to consulting firm Wohlers Associates.

And sales are likely to increase further: A Pasadena, Calif., venture called Desktop Factory Inc. has already taken 350 pre-orders for a $5,000 3-D printer it plans to roll out next year, says Cathy Lewis, CEO of the company. About 40% of those orders are from universities and 35% from small businesses, she says. The company predicts printers could start finding their way into homes in five years or so.


For the full story, see:

ROBERT A. GUTH.  "How 3-D Printing Figures To Turn Web Worlds Real."  The Wall Street Journal  (Weds., December 12, 2007):  B1.

 

The reference to the Gershenfeld book is: 

Gershenfeld, Neil.  Fab: The Coming Revolution on Your Desktop--from Personal Computers to Personal Fabrication.  New York:  Basic Books, 2005.


WorldWarcraftFigure.jpg

"World of Warcraft figure made with a 3-D printer."  Source of caption and photo:  online version of the WSJ article quoted and cited above.


January 29, 2008

Marconi Matters

 

    Source of book image:  http://palmaddict.typepad.com/photos/uncategorized/big_larsonthunderstruckdrm_1.jpg

 

Larson's book plays off a murder mystery against Marconi as the innovator who brought us communication through the air. 

I'm most enthused about hte Marconi part.  It shows how he proceeded against the theorists of the day, whose theories told them that what he was trying to do was impossible.  He was more entrepreneur, than scientist.  And it turned out that it was a good thing that the theoretical scientists did not rule, as they might if all decisions about technology were made by the government.

What happened here is an example of what Taleb would call a Black Swan.

 

Source:

Larson, Erik. Thunderstruck. New York: Crown, 2006.

 

Marconi Matters

 

    Source of book image:  http://palmaddict.typepad.com/photos/uncategorized/big_larsonthunderstruckdrm_1.jpg

 

Larson's book plays off a murder mystery against Marconi as the innovator who brought us communication through the air. 

I'm most enthused about hte Marconi part.  It shows how he proceeded against the theorists of the day, whose theories told them that what he was trying to do was impossible.  He was more entrepreneur, than scientist.  And it turned out that it was a good thing that the theoretical scientists did not rule, as they might if all decisions about technology were made by the government.

What happened here is an example of what Taleb would call a Black Swan.

 

Source:

Larson, Erik. Thunderstruck. New York: Crown, 2006.

 

December 30, 2007

Major Advance in Processor Chip Technology

 

   Source of graphic:  online verion of the WSJ article quoted and cited below.

 

(p. B7)  A fundamental shift in chip-manufacturing technology is bearing its first fruits: a collection of Intel Corp. microprocessors that is getting impressive early reviews.

Intel's latest chips, being formally announced today at an event in San Francisco, were built with new manufacturing materials. Intel is building key portions of transistors in the chips from a material called hafnium instead of silicon dioxide, an industry mainstay since the 1960s.

"It's one of the biggest changes in the last 40 years," said David Perlmutter, senior vice president and general manager of Intel's mobility group.

. . .

It shrinks circuitry dimensions to 45 nanometers, or billionths of a meter, from 65 nanometers. The new materials for making transistors, meanwhile, can increase their switching speeds by more than 20% while reducing their power consumption by about 30%, Intel estimates.

 

For the full story, see:

DON CLARK.  "Intel Shifts From Silicon To Lift Chip Performance."  The Wall Street Journal  (Mon., November 12, 2007):   B7. 

(Note:  ellipsis added.)

 

December 27, 2007

When the Oldest Car Was New, Only the Rich Could Afford One

 

  When LaMarquise was made in 1884, only the very rich could afford to buy a car.  Source of photo:  online verison of the NYT article quoted and cited below.

 

(p. 11)  David Burgess-Wise, a writer and automotive historian who closely examined La Marquise for Automobile Quarterly in 1995, said that some older steam-powered conveyances existed, but either they were no longer running or had not been designed as automobiles — that is, as relatively compact four-wheel machines that were not trucks, intended to carry people.

When the count lured Georges Bouton and Charles-Armand Trépardoux to make automobiles in Paris in 1882, the latter were turning out miniature steam engines and mechanical toys. The partners experimented with tricycles, then turned out two four-wheelers with vertical boilers, front drive and rear steering. They looked like coffee pots on perambulator wheels.

Then, in 1884, La Marquise was constructed with a much shorter boiler of concentric rings (like Russian nesting dolls, Mr. Burgess-White noted) and two cylinders beneath the floor driving close-set rear wheels via locomotive cranks. Water was carried in a tank under the seat, and coke or coal was kept in a square bunker surrounding the boiler. Coke was withdrawn through drawers at the bottom and poured down a pipe in the center of the boiler onto the fire beneath.

. . .

The company produced sales brochures in 1886 with illustrations of a steam phaeton, dog cart, truck, carriage and 18-seat bus. By 1889 you could buy a tricycle for 2,800 francs ($540) or a quadricycle for 4,400 francs ($850). But that was a prince’s ransom at a time when a French laborer might make five francs a day. Only the very rich could buy a motorized vehicle.

As a result, only about 30 De Dion steamers were made, Mr. Burgess-Wise estimated, including 20 tricycles, 5 quadricycles and a few larger carts and carriages.

Mr. Moore said he thought there may have been only four quadricycles, two of which remain. Six tricycles are known to still exist, but none are operable.

 

For the full story, see: 

PAUL DUCHENE.  "COLLECTING; For Sale: ’84 Model. Runs Great."  The New York Times, SpotsSunday Section  (Sun., August 19, 2007):  11.

(Note:  ellipsis added.)

 

  Soon to be former owner Tim Moore (right) takes David Gooding for a characteristically steamy ride.  Source of photo:  online verison of the NYT article quoted and cited above.

 

November 23, 2007

Motorola Hurt By Failing to Leapfrog Itself

 

MotorolaStockRazrBurn.gif   Source of graph:  online version of the WSJ article cited below.

 

Clayton Christensen, in a series of books, has highlighted why it is difficult for a successful incumbent to prepare a successor for its own winning product.  The Motorola case below is another example.

Note, though, that Motorola's failure is not the understandable one of failing to prepare what Christensen calls a "disruptive innovation."  If the story below is right, it is a case of the less understandable failure to continue to deliver with what Christensen calls "sustaining innovation."

 

(p. A1)  A year ago, Motorola Inc. appeared headed for a third straight year of rich profits under Chief Executive Ed Zander, driven by its hit cellphone the Razr. "A lot of you are always asking what is after the Razr," Mr. Zander said in an April 2006 conference call after another quarter of 30%-plus growth. "I say more Razrs."

But behind the scenes, Motorola was working furiously to get a successor phone to market by the second half of 2006, according to people familiar with the matter. When it failed to do so, profit margins on handsets narrowed and the company swung to a loss. Key executives left. And as the stock slid, activist investor Carl Icahn built up a position and began campaigning for a board seat to address what he called Motorola's "operational problems."

Motorola's travails illustrate the risks for a company that rides high with a big consumer hit. Amid its success with the Razr, it fell behind on developing a phone with the next generation of technology. Missing a beat is especially hazardous in cellphones, where it can take two to three years to develop a new line.

. . .

(p. A14)  As the Razr grew hot, some former designers and engineers say Motorola repeated mistakes it had made a decade earlier with another big hit, the compact flip-top phone known as the StarTAC. That phone was a huge seller, but it also was an analog phone, and its popularity blinded the company to an industry shift to digital technology. Similarly, while Motorola was selling countless Razrs, competitors were hard at work on more sophisticated products for 3G networks.

Motorola put engineers and designers who could have been working on new products on the Razr and its derivatives, some former executives say. "All resources went to feeding the beast," says a former Motorola designer. "Suddenly, you created this thing that requires a lot of energy and attention." Other former executives dispute that the focus on the Razr diverted work from other products and contend Motorola was right to ride the still-popular Razr as long as possible.

 

For the full story, see: 

CHRISTOPHER RHOADS and LI YUAN.  "DROPPED CALL; How Motorola Fell A Giant Step Behind; As It Milked Thin Phone, Rivals Sneaked Ahead On the Next Generation."   The Wall Street Journal  (Fri., April 27, 2007):  A1  & A14. 

(Note:  ellipsis added.)

 

The most complete source of Christensen's theory and examples is:  

Christensen, Clayton M., and Michael E. Raynor. The Innovator's Solution: Creating and Sustaining Successful Growth. Boston, MA: Harvard Business School Press, 2003.

 

ZanderEdMotorolaCEO.gif  Motorola CEO.  Source of image:  online version of the WSJ article cited above.

 

November 18, 2007

The Internet Adds Value for Restaurant Consumers and Efficiency for Restaurant Owners

 

   Source of graph:  online version of the NYT article cited below.

 

(p. C1)  SAN FRANCISCO, June 17 — Town Hall, one of the busiest restaurants in this food-crazed city, seems the very model of old-fashioned dining. Patrons who arrive to claim their reserved seats are greeted by a hostess who consults a piece of paper with the day’s reservations and leads her guests to the appointed table.  

But upstairs, in the restaurant’s office, a different scene is playing out. In a veritable mission-control setting, a reservationist answers eight phone lines while seated in front of two computers that log reservations and hold an archive of past and future electronic bookings.

The software also reveals the idiosyncrasies of thousands of guests. The restaurant staff knows in advance, for instance, that a regular always insists on a table under a particular piece of artwork. They know about another person’s request for kosher food — but only when dining in certain company. And there is the guest so reliably late that staff members know to add 45 minutes to the reservation time.

After decades of relying on telephones to book tables, and piles of index cards — or a maitre d’hotel’s memory — to collect information about diners and their quirks, the restaurant business has finally gone unabashedly high-tech.

Technology may not make it any easier for diners to get a reservation at the most sought-after spots, like the French Laundry in Yountville, Calif., or Babbo in New York City. But the perseverance of a San Francisco-based company called OpenTable, which has come to dominate the business of online restaurant reservations, is making it much easier for restaurants to manage reservations and improve customer service.

. . .

(p. C5)  Making a reservation through OpenTable costs the diner nothing. And it reduces the inconvenience. Say you want a table on short notice at a busy Manhattan restaurant — Danny Meyer’s Union Square Cafe. Placing a phone call there usually requires calling during business hours, enduring loud jazz for hold music, and talking with a reservationist for a while before finding an acceptable time. OpenTable might give you the same results, but it will do the work in 10 seconds.

. . .

Many of the restaurants discovered that they had to surrender to the automation because their popularity suffered if they did not.

“It was a long, long time before that was proven,” said Bill Gurley, a Silicon Valley venture capitalist whose company, Benchmark, has invested $21.6 million in OpenTable over the years.

It took three years for OpenTable to seat its one-millionth diner. But now, the company seats two million diners every month. And Zagat, the restaurant rating service, has adopted OpenTable for reservations made through its site, zagat.com

  

For the full story, see: 

KATIE HAFNER.  "Restaurant Reservations Go Online."  The New York Times   (Mon., June 18, 2007):  C1 & C5.

(Note:  ellipses added.)

 

   "Doug Washington, left, and Mitchell Rosenthal are partners in Salt House in San Francisco, one of 7,000 restaurants using OpenTable."  Source of caption and photo:  online version of the NYT article cited above.

 

November 8, 2007

"Merchant Generator" Leads Nuclear Renaissance

 

  Source of graphic:  online version of the WSJ article quoted, and cited, below. 

 

(p. B1)  In a move that could mark the beginning of a nuclear-power revival, a New Jersey-based energy company today plans to submit an application to build and operate two new reactors. The request, the first submitted to the Nuclear Regulatory Commission in 31 years, comes from an unlikely source: NRG Energy Inc., a company that has never before built a nuclear plant.

The application -- for a two-reactor addition to the company's existing South Texas nuclear station -- could offer the first full test of the nuclear agency's new licensing process, which has been under development since the 1980s. The new process allows companies to submit a single application for a construction permit and conditional operating license, eliminating the risk that a firm could build a plant but not be allowed to run it.

. . .

(p. B2)  . . . , the industry has regained momentum, partly because other forms of power generation have continued to show significant flaws. Coal-fired plants undermine efforts to combat global warming. Many natural-gas-fired plants rely on a fuel with volatile prices. And renewable energy mostly comes from intermittent forces like wind, rain and sunlight.

This first application comes from a somewhat unlikely source; NRG is a so-called "merchant generator," a company that makes electricity and sells it on the open market. NRG has never built a nuclear plant, and because it doesn't own a utility, has no ratepayers to whom it could bill the estimated $5.5 billion to $6 billion expense.

"We're like the uncola," says David Crane, NRG chief executive in Princeton, N.J.

. . .

So far, it appears merchant generators think Texas provides the most promising market. Deregulation in that state has resulted in a sharp run up in wholesale power prices since 2004. A recent decision by Dallas-based TXU to abandon efforts to build eight coal-fired plants could result in shrinking electricity reserves in the coming years, creating an environment receptive to operators looking to bring large units online and sell such units' full output.

 

For the full story, see: 

REBECCA SMITH.  "Nuclear Energy's Second Act? Bid to Build Two New Reactors In Texas May Mark Resurgence; NRC Gears Up for Many More."  The Wall Street Journal  (Tues., September 25, 2007):  B1 & B2.

(Note:  ellipses added.)

 

November 6, 2007

Process Innovations Are Neglected, But Important

 

In discussing the process of creative destruction, Schumpeter mentioned both product and process innovations.  By far the greater attention has been given to product innovations.  But maybe process innovations deserve more attention than they have received:

 

Snazzy products are the stuff of legends, romanticized by “early adopters” and skewered by neo-Luddites. Yet while these products bring glory to companies, novel processes are often more important in keeping the cash registers ringing.

. . .

Consider the question of Google’s greatest business secret. Is it the algorithms behind its search tools? Or is it the way it organizes vast clusters of computers around the globe to answer queries so quickly? Perhaps predictably, Google won’t disclose the number of computers deployed in its vast information network (though outsiders speculate that the network has at least 450,000 computers).

I believe that the physical network is Google’s “secret sauce,” its premier competitive advantage. While a brilliant lone wolf can conceive of a dazzling algorithm, only a superwealthy and well-managed organization can run what is arguably the most valuable computer network on the planet. Without the computer network, Google is nothing.

Eric E. Schmidt, Google’s chief executive, appears to agree. Last year he declared, “We believe we get tremendous competitive advantage by essentially building our own infrastructures.”

Process innovations like Google’s computer network are often invisible to the public, and impossible to duplicate by rivals. Yet successful companies realize that maintaining competitive advantage depends heavily on sustaining process innovations.

 

For the full commentary, see: 

G. PASCAL ZACHARY. "PING; The Unsung Heroes Who Move Products Forward." The New York Times, SundayBusiness Section (Sun., September 30, 2007): 3.

(Note:  ellipsis added.)

 

September 23, 2007

More Live Longer and Better, Due to Ag Biotechnology

 

The author of the commentary excerpted below, 93 year-old Norman Borlaug, received the 1970 Nobel Peace Prize, and was awarded the Congressional Gold Medal on Tues., July 18, 2007. 

 

Agricultural science and technology, including the indispensable tools of biotechnology, will be critical to meeting the growing demands for food, feed, fiber and biofuels. Plant breeders will be challenged to produce seeds that are equipped to better handle saline conditions, resist disease and insects, droughts and waterlogging, and that can protect or increase yields, whether in distressed climates or the breadbaskets of the world. This flourishing new branch of science extends to food crops, fuels, fibers, livestock and even forest products.

. . .

Consider these examples:

 Since 1996, the planting of genetically modified crops developed through biotechnology has spread to about 250 million acres from about five million acres around the world, with half of that area in Latin America and Asia. This has increased global farm income by $27 billion annually.
 
 Ag biotechnology has reduced pesticide applications by nearly 500 million pounds since 1996. In each of the last six years, biotech cotton saved U.S. farmers from using 93 million gallons of water in water-scarce areas, 2.4 million gallons of fuel, and 41,000 person-days to apply the pesticides they formerly used.
 
 Herbicide-tolerant corn and soybeans have enabled greater adoption of minimum-tillage practices. No-till farming has increased 35% in the U.S. since 1996, saving millions of gallons of fuel, perhaps one billion tons of soil each year from running into waterways, and significantly improving moisture conservation as well.
 
 Improvements in crop yields and processing through biotechnology can accelerate the availability of biofuels. While the current emphasis is on using corn and soybeans to produce ethanol, the long-term solution will be cellulosic ethanol made from forest industry by-products and products.

 

For the full commentary, see: 

NORMAN E. BORLAUG.  "Continuing the Green Revolution."  The Wall Street Journal  (Weds., By  July 18, 2007):  A15.

(Note:  ellipses added.)

 

August 31, 2007

Let There Be Light

 

  One of Mark Bent's solar flashlights stuck in a wall to illuminate a classroom in Africa.  Source of the photo:   http://bogolight.com/images/success6.jpg

 

What Africa most needs, to grow and prosper, is to eject kleptocratic war-lord governments, and to embrace property rights and the free market.  But in the meantime, maybe handing out some solar powered flashlights can make some modest improvements in how some people live.

The story excerpted below is an example of private, entrepreneur-donor-involved, give-while-you-live philanthropy that holds a greater promise of actually doing some good in the world, than other sorts of philanthropy, or than government foreign aid. 

 

FUGNIDO, Ethiopia — At 10 p.m. in a sweltering refugee camp here in western Ethiopia, a group of foreigners was making its way past thatch-roofed huts when a tall, rail-thin man approached a silver-haired American and took hold of his hands. 

The man, a Sudanese refugee, announced that his wife had just given birth, and the boy would be honored with the visitor’s name. After several awkward translation attempts of “Mark Bent,” it was settled. “Mar,” he said, will grow up hearing stories of his namesake, the man who handed out flashlights powered by the sun.

Since August 2005, when visits to an Eritrean village prompted him to research global access to artificial light, Mr. Bent, 49, a former foreign service officer and Houston oilman, has spent $250,000 to develop and manufacture a solar-powered flashlight.

His invention gives up to seven hours of light on a daily solar recharge and can last nearly three years between replacements of three AA batteries costing 80 cents.

Over the last year, he said, he and corporate benefactors like Exxon Mobil have donated 10,500 flashlights to United Nations refugee camps and African aid charities.

Another 10,000 have been provided through a sales program, and 10,000 more have just arrived in Houston awaiting distribution by his company, SunNight Solar.

“I find it hard sometimes to explain the scope of the problems in these camps with no light,” Mr. Bent said. “If you’re an environmentalist you think about it in terms of discarded batteries and coal and wood burning and kerosene smoke; if you’re a feminist you think of it in terms of security for women and preventing sexual abuse and violence; if you’re an educator you think about it in terms of helping children and adults study at night.”

Here at Fugnido, at one of six camps housing more than 21,000 refugees 550 miles west of Addis Ababa, the Ethiopian capital, Peter Gatkuoth, a Sudanese refugee, wrote on “the importance of Solor.”

“In case of thief, we open our solor and the thief ran away,” he wrote. “If there is a sick person at night we will took him with the solor to health center.”

A shurta, or guard, who called himself just John, said, “I used the light to scare away wild animals.” Others said lights were hung above school desks for children and adults to study after the day’s work.

 

For the full story, see:


Will Connors and Ralph Blumenthal.  "Letting Africa’s Sun Deliver the Luxury of Light to the Poor."  The New York Times, Section 1  (Sun., May 20, 2007):  8.

(Note:  the title of the article on line was:  "Solar Flashlight Lets Africa’s Sun Deliver the Luxury of Light to the Poorest Villages.")

 

 EthiopiaMap.gif   Source of map:  online version of the NYT article cited above.

 

August 25, 2007

Must-Visit London Attraction "Was Entirely Commercially Funded"

LondonEye.jpg   The London Eye ferris wheel.  Source of photo:  online version of the WSJ article cited below.

 

The most elegant big wheel in the world, standing 443 feet high, . . .

Unlike old-style Ferris wheels, where the cars hang inside the structure as it rotates, here the pods are on the outside so as to obtain the best view. Their rotation is not dependent on gravity, but on electric motors synchronized by computerized radio signals sent from the hub. Finally, the whole wheel is hung from one side only, so as to hover over the river. This meant some nifty foundation work. Two separate forests of concrete piles -- one taking the Eye's weight, the other stopping it from toppling over sideways -- plunge 108 feet into the ground.  . . .  

As with all the best engineering structures, building it became a public spectacle. It was floated up the Thames in segments on giant barges, complete with the world's largest floating cranes in attendance. It was then assembled flat on pontoons in the river, its giant central spindle was attached to the perimeter by a skein of steel cables -- the suspension-bridge variety, but acting like bicycle spokes -- and then came an unforgettable week as the whole wheel, weighing 1,780 tons without its 32 capsules (each a further 10 tons), was hauled slowly from the horizontal to an acute angle. Where it stayed, leaning alarmingly, for several days while the final work was done to bring it to its vertical position.

. . .  

Even more remarkably at a time when ambitious architectural projects funded by a national lottery were being built all over Britain, the London Eye -- costing £85 million, or about $150 million at the time -- was entirely commercially funded. Today it is a must-visit attraction in the British capital, carrying an average of 10,000 visitors a day. Each trip is one 30-minute revolution.

It opened in late 2000 and immediately became exactly the iconic object that the Millennium Dome downstream had tried and failed to be. That was perhaps unfair -- the Dome was also a prodigious feat of engineering and architecture -- but in the end what decides these things is the public response.

And the public has always responded to a buccaneering spirit in engineering, the idea that enormous risks are being taken, that enormous reward is the prize, but that total disaster is a looming possibility. That, in short, is the achievement of Mr. Marks and Ms. Barfield's London Eye: The process of making it was every bit as compelling as the ride on the finished product. They are diffident people -- the way they tell it, it was just a matter of A following B -- but they surely fall into the category of designer as hero (and heroine). In this sense they are in the tradition of the great 19th-century British engineer Isambard Kingdom Brunel, who with his extraordinarily ambitious railways and steamships overcame obstacles with flair and style.  . . .

 

For the full commentary, see: 

HUGH PEARMAN.  "MASTERPIECE; Anatomy of a Classic; Reinventing the Wheel; The London Eye is an engineering marvel with tourist appeal."  The Wall Street Journal  (Sat., May 26, 2007):  P14.

 

LondonEyeRaised.jpg  Raising an Eye.  Source of photo:  online version of the WSJ article cited above.

 

August 11, 2007

Easily Available Capital and Technology Lower Barriers to Entry in Oil Industry

 

CobaltOilDataAnalysis.jpg   "Cobalt scientists analyze data to help pinpoint oil deposits."  Source of caption and photo:  online version of the NYT article cited below.

 

(p. 1)  HOUSTON.  JOSEPH H. BRYANT, still boyish-looking at 51, jostles with glee among tens of thousands of people here at the Offshore Technology Conference, one of the energy industry’s biggest trade fairs. He is surrounded by newfangled technologies occupying more than half a million square feet of display space: drills stuffed with electronic sensors, underwater wells shaped like Christmas trees, mini-submarines and pipes, pumps, tubes, gauges, valves and gadgets galore.

“There is every little gizmo you need to make this business work,” Mr. Bryant says, joyously. He stops at a plastic model of an offshore oil rig, an exact replica of a huge platform he commissioned while running BP’s business in Angola a few years ago. “I love this stuff.”

Like the pieces of a giant puzzle, the parts showcased here could fit together and build an oil company — and that’s exactly what Mr. Bryant set out to do two years ago after a 30-year career directing energy projects for the likes of Amoco, Unocal and BP. With a team composed largely of retired energy executives, he wants to hunt for oil in the deep waters of the Gulf of Mexico or offshore West Africa, challenging Big Oil in its own backyard.

The American oil patch, once left to languish during an extended period of low oil prices, is on the rebound. Wildcatters like Mr. Bryant are ready to pounce. With oil prices now hovering around $60 a barrel — three times higher than they were throughout the 1990s — the industry is expanding at a pace last seen decades ago.

“The oil industry has changed dramatically in the last 20 years,” Mr. Bryant says. “Barriers to entry have dropped significantly. It doesn’t matter if you’ve been in the business 100 years or 100 days.”

Easily available capital and technology, once the preserve of traditional oil companies, are reordering the business. Investors are lining up to finance energy projects while leaps in computing power, imaging tech-(p. 7)nology and collaborative online networks now allow the smallest entities to compete on an equal footing with the biggest players.

“There’s a lot of money out there looking for opportunities,” said John Schaeffer, the head of the oil and gas unit at GE Energy Financial Services. “It seems like everyone wants to own an oil well now.”

Still, oil exploration remains a costly business fraught with peril. While the odds have improved, success is elusive; three-quarters of all exploration wells come up dry, either because there is no oil or because geologists miss its exact location. All of which means that Mr. Bryant’s start-up, Cobalt International Energy, which plans to begin drilling next year, faces formidable hurdles.

“There’s no sugar-coating this — at the end of the day, it’s a high risk venture,” Mr. Bryant says. “Financially, we’re definitely wildcatting. It’s either all or nothing.”

 

For the full story, see: 

JAD MOUAWADA.  "Wildcatter Pounces; Oil Riches Lure the Entrepreneurs."  The New York Times, Section 3  (Sun., May 20, 2007):  1 & 7.

 

 BryantJosephOilWildcatter.jpg   Wildcatter entrepreneur "Joseph H. Bryant started Cobalt."  Source of caption and photo:  online version of the NYT article cited above.

 

May 21, 2007

Internet Transmits and Applies Libertarian Ideas

 

Source of book image:  http://ec1.images-amazon.com/images/P/1586483501.01._SS500_SCLZZZZZZZ_.jpg

 

Today the Internet has become, Mr. Doherty notes, an efficient way to transmit libertarian ideas and show their practical application. (With its decentralized, free-wheeling ethos, the Internet is itself libertarian without even trying to be.) Jimmy Wales, the man who started the interactive online encyclopedia Wikipedia, believes that "facts can help set the world free." The largest retail market in the world is eBay, which allows anyone to buy and sell without a government license.

Louis Rosetto, the "radical capitalist" who founded Wired magazine, notes that, even if libertarian ideas must now push against a statist status quo, "contrarians end up being the drivers of change." Among the most ornery contrarians, he says, are the libertarians "laboring in obscurity, if not in derision." They have managed "to keep a pretty pure idea going, adapting it to circumstances and watching it be validated by the march of history." Mr. Doherty has rescued libertarianism from its own obscurity, eloquently capturing the appeal of the "pure idea," its origins in great minds and the feistiness of its many current champions.

 

For the full review, see: 

JOHN H. FUND.  "BOOKSHELF; Free to Choose, and a Good Thing, Too."  The Wall Street Journal (Thurs., February 15, 2007):  D7.

 

May 9, 2007

To the Ultimate Luddites: "Build Coffins, That's All You'll Need"

   Charlton Heston as Robert Neville, the last scientist on earth.  Source of photo:  http://datacore.sciflicks.com/the_omega_man/images/the_omega_man_large_09.jpg

 

In the 1970s, one of my favorite films was "The Omega Man" (1971) starring Charlton Heston as the doctor/scientist who was the last healthy man on earth.  A plague had killed most of humanity, leaving a few in a demented "tertiary" condition.  Heston as "Robert Neville" had developed a vaccine, but only had been able to test it on himself, as the world collapsed.  

Those in the "tertiary" state had been organized by a former broadcast commentator named "Matthias" into the "family" whose goal it was to burn books, and destroy all remnants of science and technology. 

At one point near the end, the family captures Neville, and as the family destroys Neville's paintings, and laboratory, Matthias rants that Neville is the last scientist, the last remnant of the old world, and that all will be well when they have destroyed him.  Then comes one of my favorite exchanges.

 

Matthias: Now we must build.

Robert Neville: Build coffins, that's all you'll need.

 

When I saw the movie again today (3/16/07) for the first time in decades, I was worried that I had built it up in my memory, and that the reality would be way disappointing. 

I was relieved to see that the movie, though not perfect, was still plenty good enough.